Terms of Service

Acceptance of these Terms

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by any policies referenced in them, including the Privacy Policy and any product-specific terms we present to you in the Services (for example, at checkout or when enabling an integration). Those referenced policies are incorporated into these Terms.

If you use the Services on behalf of an organisation, you represent that you are authorised to bind that organisation, and “you” refers to that organisation.

We may present an updated version of these Terms from time to time. Your continued use of the Services after an update takes effect means you accept the updated Terms (see Section 24).

Definitions

• “Services” means the CareerDoc website at [careerdoc.app], the CareerDoc web application, the CareerDoc browser extension, the CareerDoc messaging bots (including on WhatsApp and Telegram), our APIs, and any related software, features, and content we make available.
• “Account” means the account you register to use the Services.
• “Your Content” means all information, files, and material you submit to or through the Services, including your name and contact details, work history, education, skills, uploaded CVs or resumes, job descriptions you paste or capture, application answers, notes, and messages.
• “Generated Content” means CVs, cover letters, application answers, summaries, interview questions, feedback, chat responses, fit scores, and other output the Services produce, in whole or in part, using automated systems including large language models.
• “Third-Party Site” means any website, application, or service operated by someone other than CareerDoc, including job boards, applicant tracking systems, company career pages, email providers, calendar providers, and messaging platforms.
• “Plan” means the free or paid tier of access you select.

Eligibility

You must be at least [16 / 18] years old and able to form a binding contract to use the Services. The Services are intended for use in connection with a genuine personal job search. You may not use the Services if we have previously terminated your Account for a breach of these Terms, or if you are barred from using them under applicable law (see Section 27).

Your account

• You must provide accurate, current, and complete information when you register, and keep it up to date.
• You are responsible for all activity that occurs under your Account and for keeping your credentials confidential. Do not share your Account. Notify us promptly at [security@careerdoc.app] if you suspect unauthorised use.
• You may register only one Account for yourself unless we agree otherwise in writing.
• Where sign-in is provided through a third party (for example, “Sign in with Google”), your use of that sign-in is also subject to that provider’s terms.
• We may refuse registration, or reclaim a username or Account, at our discretion.

What the Services do

CareerDoc is a tool that helps you prepare and organise job applications. Depending on your Plan and the features you enable, the Services can:

• read a job posting you paste or capture, and extract structured details from it;
• compare your profile against a role and produce a fit score with strengths and gaps;
• generate a tailored CV and cover letter, and let you edit them and export them as PDFs;
• identify fields on an application form and pre-fill them from your profile;
• draft an application email when a posting requests one;
• store your applications in a pipeline with status, timeline, and notes, and export it;
• with your authorisation, detect job-related email (such as interview invitations, offers, and rejections) in a connected mailbox and create calendar events and reminders;
• send you notifications through email and, if you connect them, WhatsApp or Telegram;
• generate interview preparation material and score self-practice answers;
• answer your questions about a role or your documents through an assistant.

We may add, change, or remove features at any time (see Section 23).

The browser extension

The CareerDoc browser extension runs in your browser and, on pages you visit that appear to be job postings or application forms, reads page content in order to extract job details and to identify and fill form fields from your profile. It communicates with our servers to perform these tasks. You control when it runs by installing it, signing in, and choosing to scan or fill a page.

• You are responsible for reviewing every field the extension fills and every document or message it prepares before you submit anything. The final submission is always your action and your responsibility.
• Your use of the extension on a Third-Party Site is also subject to that site’s own terms of use. Some sites restrict automated access, scraping, or form-filling. You are responsible for complying with those terms; do not use the extension where doing so would breach them.
• The extension is distributed through third-party browser stores and updates automatically through them. Your use of a store is subject to that store’s terms.
• CareerDoc is not affiliated with, endorsed by, or sponsored by any job board, applicant tracking system, or employer whose pages the extension interacts with.

Your content and profile data

You keep ownership of Your Content. You grant CareerDoc a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, transmit, adapt, and display Your Content solely to operate, provide, secure, and improve the Services for you — including sending relevant parts of it to the third-party AI providers we use to generate output for you (see Section 8). This licence ends when you delete the relevant content or close your Account, except for copies retained as required by law or kept in routine backups for a limited period, and except for anonymised or aggregated data that no longer identifies you.

You represent and warrant that:

• the information in your profile is true and not misleading, and you have the right to provide it;
• Your Content does not infringe anyone’s rights or violate any law;
• you will not upload confidential information belonging to a third party (for example, a current or former employer) that you are not permitted to disclose;
• you will not upload personal data about other people beyond what is normal for a reference or contact, and where you do, you have a lawful basis to do so.

You are solely responsible for the accuracy and truthfulness of every application, document, and answer you produce with the Services and submit to an employer. Misrepresenting your qualifications or history to an employer can have serious consequences for which you, not CareerDoc, are responsible.

We do not sell Your Content, and we do not use it to train foundation models that serve other customers. How we handle personal data is described in the Privacy Policy.

AI-generated content

The Services use automated systems, including third-party large language models, to produce Generated Content. You should understand and accept the following before relying on any output:

• It can be wrong. Generated Content may be inaccurate, incomplete, outdated, biased, or fabricated (“hallucinated”). It may attribute skills, dates, achievements, or responsibilities to you incorrectly.
• You must review it. You are responsible for checking every piece of Generated Content for accuracy, tone, and appropriateness, and for correcting it, before you use it, send it, or submit it anywhere.
• Similar output to others. Given the nature of these systems, other users may receive Generated Content that is similar or identical to yours. We do not warrant that Generated Content is unique.
• No professional advice. Generated Content, including interview feedback and assistant responses, is for general guidance only and is not legal, financial, immigration, or career advice.
• Ownership. As between you and CareerDoc, and subject to these Terms and the rights of our AI providers and any underlying material, you own the Generated Content produced for you from your inputs. We may reproduce and analyse Generated Content internally to operate, secure, debug, and improve the Services.
• Third-party model terms. Generation is performed through third-party providers whose acceptable-use policies also apply to your inputs and the output. You must not use the Services to generate content that those policies prohibit.

Acceptable use

You agree not to, and not to help or permit anyone else to:

• use the Services to create or submit an application, CV, cover letter, or answer that you know to be false or materially misleading, or to impersonate another person;
• use the Services on behalf of anyone other than yourself, or to operate an application-submission service for third parties, without our written agreement;
• use the Services to send unsolicited bulk messages, or to apply to roles at a volume or in a manner that is abusive, deceptive, or intended to overwhelm an employer or a Third-Party Site;
• breach the terms of any Third-Party Site, or use the Services to access a Third-Party Site in a way that site prohibits;
• scrape, crawl, or harvest data from the Services; access the Services other than through the interfaces we provide; or use bots or automated means against the Services except through an API we expressly authorise;
• probe, scan, or test the vulnerability of the Services, or breach or circumvent any security, authentication, rate-limiting, or usage-metering measure;
• reverse engineer, decompile, or disassemble any part of the Services, or attempt to derive source code, except to the extent that restriction is prohibited by law;
• resell, sublicense, rent, or commercially exploit the Services or Generated Content except as expressly permitted;
• upload malware, or content that is unlawful, defamatory, harassing, hateful, or infringing;
• use the Services to violate the privacy or intellectual-property rights of others, or any applicable law, including employment, anti-discrimination, data-protection, and consumer-protection law;
• misuse the AI features to generate disallowed content, including content that facilitates fraud, or that the applicable AI provider’s policies prohibit.

We may investigate suspected breaches and cooperate with law enforcement. We may remove content and suspend or terminate access for conduct we reasonably believe breaches these Terms (see Section 22).

Third-party services and websites

The Services interoperate with Third-Party Sites and rely on third-party providers, including for hosting and databases, authentication, AI generation, email and calendar access, messaging delivery, and payment processing. Your use of a Third-Party Site or service through the Services is subject to that third party’s terms and privacy practices, over which we have no control. We are not responsible for Third-Party Sites or for any loss arising from your use of them. Links and integrations are provided for convenience and are not an endorsement.

A third party may change, restrict, or discontinue access to its service at any time, which may cause a corresponding CareerDoc feature to change or stop working. That is not a breach of these Terms by us.

Google user data (Gmail & Calendar)

If you connect a Google account, you authorise CareerDoc to access limited Gmail and Google Calendar data in order to detect job-related email, create and manage interview events, and send you reminders. CareerDoc’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. In particular:

• we use Google user data only to provide and improve the features you enabled;
• we do not transfer or sell Google user data for advertising, and we do not use it for any purpose unrelated to the features you enabled;
• we do not allow humans to read your Google user data unless you give explicit consent for specific messages, it is necessary for security or to comply with law, or the data is aggregated and anonymised for internal operations;
• you can disconnect Google access at any time from the Services or from your Google account permissions page.

Because our Google integration may be in a limited testing or verification state, access may require us to approve your account in advance, and may be unavailable or interrupted.

Messaging and notifications

By connecting a messaging channel (such as WhatsApp or Telegram) or providing an email address, you consent to receive Service-related messages at that channel, including notifications about your applications, interview reminders, and account or security notices. Message frequency depends on your activity. Standard message and data rates from your provider may apply. You can turn off a channel by disconnecting it in the Services or, for email, by using the unsubscribe controls in non-essential messages; we may still send essential Account and security messages while your Account is active. Messaging is delivered through third-party platforms subject to their terms.

Plans, fees and billing

• Plans and pricing. Features and limits depend on your Plan. Prices, Plan contents, and limits are shown in the Services and may change on a prospective basis (see Section 24). Taxes may be added.
• Subscriptions renew automatically. Paid Plans are billed in advance for the billing cycle you choose and renew automatically for successive cycles at the then-current price until cancelled.
• Cancellation. You can cancel at any time in the Services. Cancellation takes effect at the end of the current paid period; you keep paid features until then.
• Refunds. Except where required by law or expressly stated at checkout, payments are non-refundable and there are no refunds or credits for partial periods, unused features, or downgrades. Where you have a statutory right of withdrawal, we will honour it.
• Free trials and promotions. If we offer a trial, it converts to a paid subscription at the end of the trial unless you cancel before it ends. Promotional pricing applies only for its stated term.
• Payment. Payments are processed by a third-party payment provider. You authorise us and that provider to charge your payment method for all amounts due. If a charge fails, we may retry and may suspend paid features until payment is made.
• Price changes. We will give you reasonable advance notice of a price increase that would apply to your next renewal; you can cancel before it takes effect.
• Non-payment. We may downgrade your Account to the free Plan or suspend it if amounts remain unpaid.

Usage limits and fair use

The Services apply limits, such as the number of job scans, document generations, and form-answer generations available in a period, according to your Plan. We may meter, rate-limit, or temporarily restrict usage to protect the Services, our providers, and other users, and to prevent abuse. Attempting to circumvent a limit is a breach of these Terms. We may adjust limits with reasonable notice.

Intellectual property

The Services, including all software, models and prompts we develop, text, graphics, logos, and the CareerDoc name and brand, are owned by CareerDoc or its licensors and are protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Services and the browser extension for your own job search. We reserve all rights not expressly granted. You may not use our name or brand without our prior written permission, except to refer to the Services factually.

Feedback

If you send us ideas, suggestions, or feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it for any purpose without obligation or compensation to you. Feedback is not confidential.

Privacy

Our collection and use of personal data in connection with the Services is described in the Privacy Policy, which forms part of these Terms. Please read it. Where you provide personal data about other people through the Services, you are responsible for having a lawful basis to do so and, where required, for informing them.

Beta and early-access features

We may label features as beta, preview, early access, or experimental. These are provided “as is” for evaluation, may be changed or withdrawn at any time, may be less reliable, and are excluded from any service commitments and, to the extent permitted by law, from the warranties and indemnities in these Terms.

Disclaimers

To the maximum extent permitted by law, the Services and all Generated Content are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or trade usage.

Without limiting the above, CareerDoc does not warrant that: the Services will be uninterrupted, secure, timely, or error-free; defects will be corrected; the Services or their servers are free of harmful components; Generated Content is accurate, complete, current, original, non-infringing, or fit for any purpose; the Services will be compatible with any Third-Party Site or applicant tracking system; or that using the Services will result in interviews, offers, employment, or any particular outcome.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you, and you may have rights that these Terms cannot limit.

Limitation of liability

To the maximum extent permitted by law:

• neither CareerDoc nor its officers, employees, or suppliers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, opportunities, or anticipated savings, or for any damages arising from a lost job opportunity, a rejected application, reliance on Generated Content, or the acts of a Third-Party Site, however caused and under any theory of liability, even if advised of the possibility;
• CareerDoc’s total aggregate liability arising out of or relating to the Services and these Terms will not exceed the greater of (a) the total amounts you paid to CareerDoc for the Services in the [twelve (12)] months before the event giving rise to the claim, and (b) [USD 100].

These limitations do not apply to liability that cannot be excluded or limited under applicable law (for example, for death or personal injury caused by negligence, or for fraud). The limitations apply even if a remedy fails of its essential purpose.

Indemnification

You will defend, indemnify, and hold harmless CareerDoc and its officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with: (a) your use of the Services; (b) Your Content; (c) any application, document, or statement you submit to a third party; (d) your breach of these Terms or of any Third-Party Site’s terms; or (e) your violation of any law or of the rights of any third party. We may assume the exclusive defence of a matter subject to indemnification, in which case you will cooperate with us.

Suspension and termination

You may stop using the Services and delete your Account at any time in the Services.

We may suspend or terminate your access to all or part of the Services, with or without notice, if: you breach these Terms; your use poses a risk to the Services, other users, or a third party; we are required to by law or by a provider; your payment is overdue; or we discontinue the Services or a feature. Where practicable and lawful, we will give notice and an opportunity to cure.

On termination: your licence to use the Services ends; we may delete Your Content after a reasonable period, subject to legal retention requirements and backups; and Sections that by their nature should survive (including 7–9, 15, 16, and 19–29) will survive. If we terminate a paid subscription without cause, we will refund any prepaid, unused fees for the period after termination.

Changes to the Services

We are actively developing the Services. We may add, modify, suspend, or discontinue any feature, integration, or limit, at any time. We will try to give reasonable notice of a change that materially reduces core functionality of a paid Plan, and if such a change materially disadvantages you, your sole remedy is to cancel and receive a pro-rated refund of prepaid, unused fees.

Changes to these Terms

We may update these Terms from time to time. If a change is material, we will take reasonable steps to notify you before it takes effect, for example by email or an in-product notice, and we will update the “Last updated” date above. Changes apply prospectively. If you do not agree to an update, you must stop using the Services and may close your Account before the update takes effect; continued use after that date means you accept the updated Terms.

Governing law and disputes

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of [governing-law jurisdiction], without regard to its conflict-of-laws rules, and, where applicable, without prejudice to mandatory consumer-protection rights you have in your country of residence.

Subject to Section 26, the courts located in [venue] will have exclusive jurisdiction, and you and CareerDoc consent to their jurisdiction and venue. Nothing prevents either party from seeking injunctive relief in any competent court to protect its intellectual property or confidential information.

Before filing any claim, you agree to first contact us at [legal@careerdoc.app] and attempt to resolve the dispute informally for at least [30] days.

Arbitration and class-action waiver

To the extent permitted by applicable law, any dispute that is not resolved informally will be settled by binding individual arbitration administered by [arbitration body] under its rules, seated in [seat], in the [English] language. You and CareerDoc each waive any right to a jury trial and agree that claims may be brought only in an individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding. If this class-action waiver is found unenforceable, the rest of this Section does not apply to that claim.

Export controls and sanctions

You represent that you are not located in, and will not use the Services from, a country or region subject to comprehensive government sanctions, and that you are not a person with whom dealings are prohibited under applicable export-control or sanctions laws. You will not use the Services in violation of those laws.

Copyright complaints

If you believe content available through the Services infringes your copyright, send a notice to [copyright@careerdoc.app] including: your contact details; identification of the work; identification of the material and its location; a statement that you have a good-faith belief the use is not authorised; a statement, under penalty of perjury where applicable, that your notice is accurate and you are authorised to act; and your signature. We may remove infringing material and terminate repeat infringers.

General provisions

• Entire agreement. These Terms, the Privacy Policy, and any terms presented at checkout or when enabling a feature are the entire agreement between you and CareerDoc about the Services and supersede prior agreements on that subject.
• Severability. If a provision is held unenforceable, it will be modified to the minimum extent necessary, and the rest of the Terms remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• No agency. These Terms do not create any partnership, agency, employment, or joint venture between you and CareerDoc.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
• Notices. We may give notice by email to the address on your Account or by posting in the Services. You may give notice to [legal@careerdoc.app].
• Language. These Terms are drafted in [English]; a translation is for convenience only and the [English] version controls.
• Third-party beneficiaries. Our suppliers and affiliates are intended beneficiaries of the disclaimers and liability limits; otherwise there are no third-party beneficiaries.

How to contact us

[CareerDoc legal entity name]
[registered address]
General: [support@careerdoc.app]
Legal: [legal@careerdoc.app]
Privacy: [privacy@careerdoc.app]
Security: [security@careerdoc.app]